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PRICING
Prices are
subject to change without notice. We are sorry
about this, but we have no control over our
suppliers. However, we will sell all our old
stock at the old prices.
SHIPPING/HANDLING
Most of
our items are shipped by United Parcel Service.
We shall require a street address for delivery as UPS does not deliver to P.O. Boxes.
Please allow up to approx. 10 working days for regular orders to arrive.
Special items may take a little longer.
Shipping cost are based roughfully on UPS rates plus handling fees and taxes. Please bear in mind these rates seem to be always on the rise,
just like everything else these days.
UPS also charges extra for
fuel and rural surcharges, that they seem to add on a random basis.
Free UPS Ground shipping for orders over $800
(excluding oversized, heavy and freight items). Any
handling fees or taxes are extra however.
Oversized packages or items requiring special
handling may cost extra to ship. So if you have received a notice about items being oversized please contact us. Normally we shall contact you by email anyway before we charge your card.
Occasionally and at their rates, we may have to
use truck lines for the larger items. Shipping
charges on orders outside the U.S.A. are determined on an
individul basis, based on the weight and dimensions of the shippment.
Consignee is responsible for customs duties
and/or taxes, if any.
We regret that we are
unable to ship C.O.D.
BACK ORDERS
We
always try to have most of our items in stock
but sometimes backorders may be inevitable.
Backorders will be automatically delivered when
the part comes back into stock. Please be sure
to let us know if you do not want items
backordered.
RETURNS
All
returns require prior authorization and an RMA number, so please call us
before sending off returns. There
is a $10 minimum fee or a 20% restocking fee, whichever is greater on any returns.
We can accept most returned, unused, resellable merchandise. (Special order items,
bed wood, used parts and electrical items are not
returnable). Please include an attached letter
with details and a copy of the original invoice.
Returned items must be sent prepaid. If we
filled the order incorrectly, we will reimburse
your return shipping charges at the standard
rate. If you ordered wrongly or simply do not
want the item, you are responsible for return
freight costs and fees. Returns
must be received within 15 days from date of
invoice.
CORE CHARGES
Re-buildable
cores, when requested, should accompany your
order. If not a core charge will be added. We
are sometimes out of usable cores so we may
require yours in advance to process the order.
Cores should be sent prepaid to us and be
re-buildable. Cores must be returned within 60 days.
Examples:
If it is a Steering box with a column it must
have good threads where the wheel fits on. If
the housing is cracked it is useless. Most of
this is common sense. We have to rebuild the
parts that are worn out, not replace the smashed
bits as well. Sometimes we make a partial refund
on a core that we can use some of the parts
from. We try to be fair and reasonable but you
have to make the decision as to whether the core
is re-buildable
If it is a Capillary type temperature gauge,
then we need the tube, nut and sending bulb.
If it is a Windshield Crank-Out, then it must
have a non-cracked housing and a good tongue, we
can fix the gears.
If it is a speedometer, then the same logic
applies. They are rebuilt, tested, calibrated,
etc.
If you send back your core with bits missing
then we can issue a partial refund. Again, most
of this is common sense, please use your best
judgment.
PRIVACY
We
value your privacy and assure you that we do not
sell or share your name, address, telephone number or any of your
information with any outside agencies.
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